FAQ

1 | Where are your products made?

Emma B. Design Co products are all lovingly designed in Indianapolis, Indiana! All custom designs are shipped out of Indianapolis, and existing products purchased directly from the site are shipped from a trusted printing partner in Phoenix, Arizona.

2 |  How long does it take for orders to ship out?

Existing items in the shop will ship out to you in a week or less! Custom design turnaround times depend on specific project needs. 

3 | What is your return policy?

At this time, returns cannot be accepted. However, if there is anything wrong with your order, please let me know and I will be happy to help! 

4 | Do you do custom orders / commissions? 

 YES YES and YES! The vast majority of my work includes some sort of custom art and design. Please submit an inquiry on the inquiry page and we can chat about details + pricing!

5 | I would like to purchase an item(s) in bulk. Do you offer discounts for that? 

That's amazing! Please submit an inquiry on the inquiry page with a brief description of your order request for more information.